Shipping & Returns

 

Shipping

Eclectic Orchid ships worldwide via USPS first class, first class international, and first class international registered mail. All items ship within approximately 5-7 business days. Custom orders can take longer. An email notification will be sent when your item ships. 

All items are lovingly packaged in either a small kraft box made of recycled materials or a muslin pouch. All purchases are combined into one box/pouch (unless you specify otherwise) to keep costs down

Please be aware that international orders may take additional time to arrive. International orders do not come with tracking or insurance. Please email prior to purchase for a shipping estimate including these postal services.

Eclectic Orchid is not responsible for any duties or customs fees for international orders. They are the sole responsibility of the buyer.

Returns

If for any reason you are unhappy with your purchase, please make contact via email to coordinate an exchange or refund of the item within 7 days of receipt. Please send email to eclecticorchid@gmail.com before returning an item. Returned items must be unworn in original condition and in original packaging. Refunds/ exchanges will be granted once the item has been received. Shipping charges are non refundable. In addition, Eclectic Orchid reserves the right to refuse an item for a refund if it is not returned in its original, unworn condition.